Tag Archives: British holidaymakers

Overseas Travel

Some UK Tourists Find Overseas Travel Disappointing Because It’s Just Not British Enough

The team at Krabi Riviera Co., Ltd. likes to keep abreast of customer feedback in the travel services industry. However, when one of the industry’s leading travel agents recently released a selection of amusing comments made by its UK customers, it became clear that some British tourists have extraordinary expectations when traveling overseas.

Customer feedback can be a useful tool for any business. Positive comments may be used to promote a successful company, and dealing with customer complaints can be an effective foundation upon which process improvements are made. However, when a customer complains about insufficient warnings that the sea contains fish, it can be challenging for any customer focussed company to know how to respond! Continue reading Overseas Travel